First City Care carries out works to the highest standards through a formal system of Quality Management ensuring that the requirements of ISO 9001:2008 and NSI SSQS101 are met.

Adherence to the policy involves all the company's employees and implementation is detailed in the Quality Assurance Procedures. As part of such conditions First City Care will ensure that before any order is accepted there is a clear understanding with the client, of the specification and needs required by them.

The quality performance of the company will be audited and analysed on an ongoing basis to identify any non-conformance and assess the appropriate action to ensure compliance in the future. All client staff will have access to a copy of the quality manual to enable them to be familiar with the aims and objectives of the company in maintaining a quality service. Management and staff will review procedures to ensure First City Care continues to give a Quality Service as required by ISO 9001:2008.

NSI NACOSS Gold Scheme Accreditation

Design, Installation and Maintainer of Access Control, CCTV and Intruder Alarm Systems

In accordance with:
BS EN ISO 9001:2008 and NSI Quality Scheme SSQS101

British Security Industry Association

We are pleased to announce that we joined the BSIA in November 2008. Our membership to the association will greatly enhance our presence in the security industry and provide us with a good resource and discussion platform.

The British Security Industry Association is the trade association for the professional security industry in the UK. Its members provide over 70% of UK security products and services and adhere to strict quality standards.